Shipping & Returns

 

Domestic Shipping:

Delivery can take up to 1 -4 days depending on your location.

We offer three shipping methods:

  • Pick up from our space in Freshwater (2096 NSW) & Local delivery - Free

  • Domestic Standard - from $9.95

  • Domestic Express - $25

Please email to request international shipping.

Standard Shipping to Ireland & Uk - $31.00

 

Returns

 

Change of Mind Returns

  • We want you to have a great experience with GypsyLit Candles. We accept returns within 30 days of dispatch, provided products are unused and in resalable condition. Please note shipping costs for returns/exchanges are at customer's own expense. We recommend using a registered service for returns. To enquire about making a return or exchange, please email gypsylitcandles@hotmail.com with your order number and details of the item/s you'd like to return.

  • Keep all of the original packing material as this is an important part of our product, and we’ll provide you with instructions.

FAULTY ITEMS

  • We want you to love your GypsyLit Candles Purchase. If there is any issue with your order please email gypsylitcandes@hotmail.com with information and/or images detailing the issue and someone from our customer service team will be in touch. We offer full refunds or replacements for faulty items. Photo’s must be supplied.

  • Please note that due to the limited supply of our products the item that you have purchased may have sold out and a full refund will be supplied.

DELIVERY

  • Please note we are not responsible for any damage or melting once our candles have been delivered successfully. We take care when delivering, so it's your responsibility after. Do not leave the candles out in the sun directly, or outside for long periods of time.